Refund policy
DIGITAL PRODUCT REFUND POLICY
Effective date: August 27, 2026
The Harry Akas Music Store is operated by BED Music Group LLC. All products sold through this store are digital audio downloads. No physical product will be shipped.
Because digital products are delivered electronically and cannot be physically returned, purchases are generally final once the download link has been issued or the file has been accessed, except where a refund is required by applicable law.
Please contact us within seven days of purchase if:
• You were charged more than once for the same order.
• You received the wrong file.
• The file is corrupted or unusable and a replacement does not resolve the issue.
• Your payment was completed but you did not receive access to the download.
We will first attempt to resolve the issue by restoring access or providing a replacement file. If we cannot resolve an eligible issue, a refund may be issued to the original payment method. Processing times depend on the customer’s bank or payment provider.
Orders are fulfilled automatically, so cancellations generally cannot be made after a download link has been issued.
Refunds are not ordinarily provided for a change of mind, loss of a successfully downloaded file, or device incompatibility when the product was correctly described and delivered in a standard MP3 format.
To request assistance, email info@bedmusicgroup.com with your order number and a description of the issue. Do not send complete payment-card information by email.
Nothing in this policy limits any rights that cannot legally be excluded under applicable consumer-protection law.